Start with Tembrio
Tembrio gives small SaaS teams one place to collect customer requests, understand demand, plan what comes next, and tell customers when their feedback shipped.
What Tembrio is for
Use Tembrio when feedback is scattered across email, chats, calls, spreadsheets, and memory. The public board becomes the canonical place where customers submit ideas, vote on existing requests, comment with context, and follow progress.
The dashboard is the owner surface. It is where you triage new posts, merge duplicates, apply metadata, update status, move committed work to the roadmap, and publish changelog entries when work ships.
The product loop
The core loop is collect, organize, prioritize, build, announce. Boards collect feedback. Tags, fields, statuses, and merge tools organize it. Votes, comments, summaries, and analytics help prioritize. Roadmap lanes show committed direction. Changelog entries close the loop after shipping.
Step-by-step
- 1
Create a site. Use one site for one product. A site owns boards, branding, roadmap, changelog, widget, integrations, and plan settings.
- 2
Start with one board. Most teams should start with Feature Requests. Add more boards only when the audience or workflow is clearly different.
- 3
Share the public board. Put the board link where users already look for help: app menus, support replies, onboarding emails, and release notes.
- 4
Triage from the dashboard. Review new requests, clean titles, merge duplicates, apply metadata, and set the next honest status.
- 5
Close the loop. When shipped work is published, link the feedback posts that shaped the release so voters can see the outcome.
Details to remember
- Do not treat Tembrio as a project manager. Engineering work can still live in Linear or GitHub.
- Do not create too many boards early. A crowded board list makes customers less likely to search before posting.
- Use Site in customer-facing copy. Internal database naming can stay separate.