Get support
Use the Help Center for product guidance and support for account, billing, data, or behavior that needs direct context.
What to include
Good support requests include the site name, board name, what you expected, what happened, and whether the issue is public-board, dashboard, widget, billing, or integration related.
For product questions while using the dashboard, the Ask AI helper is the fastest first stop.
Step-by-step
- 1
Search the Help Center. Start with the product guide closest to your task.
- 2
Use Ask AI in the dashboard. Ask quick setup and workflow questions without leaving the product.
- 3
Contact support for account issues. Use the contact page for billing, access, data, or behavior that needs review.
- 4
Send concrete context. Include site, board, URL, expected behavior, and actual behavior.
- 5
Check changelog for recent changes. A recent release may explain changed behavior.
Details to remember
- Support is best for account-specific or data-specific questions.
- The public changelog is useful for recently changed product behavior.
- A short reproduction path is better than a long vague description.