Launch polish, AI-native workflows, and a calmer owner dashboard
May was about turning the feedback loop into a product a small SaaS team can actually run every day: cleaner triage, better loading states, AI assistance, public board polish, and the first serious pass at integrations.
- New
AI duplicate detection, post embeddings, and discussion summaries for owner-side review.
Owners can review feedback with AI help before deciding what to merge, summarize, or move forward. Post embeddings power duplicate suggestions, while discussion summaries make long customer threads easier to understand at a glance.
- New
Impact / cost matrix, advanced analytics, and route-specific skeleton loading across dashboard pages.
The dashboard gained clearer prioritization and analytics surfaces without crowding the default feedback queue. Loading states were tightened across routes so owners see stable page structure while data loads.
- New
Embeddable widget product surface with configuration, preview, submit flow, voting, and changelog feed.
The widget became a real second product surface for collecting feedback inside a customer app. Owners can configure it, preview the experience, accept submissions, support voting, and show changelog updates.
- New
GitHub integration groundwork for creating linked engineering issues from feedback.
The first integration layer is in place for turning customer feedback into engineering work. Feedback can be prepared for linked issue creation in GitHub workflows.
- Improved
Feedback queue simplified around status, sort, tags, and posts instead of heavy team-center views.
The owner feedback queue was trimmed back to the controls a small SaaS team needs every day. Heavier team-centered views were removed from the default workflow so triage stays direct.
- Improved
Public board, portal auth, My Posts, site branding, example content, and onboarding handoff polished.
The customer-facing loop feels more complete from first visit through follow-up. Public boards, customer identity, personal post history, branding, starter content, and onboarding handoff all received polish.